The Bottle Shop: A Case Study

Discover how The Bottle Shop modernized inventory management, improved loyalty, and upgraded their system

Industry

Retail

Date

January, 2025

The Bottle Shop: A Case Study

Discover how The Bottle Shop modernized inventory management, improved loyalty, and upgraded their system

Industry

Retail

Date

January, 2025

Challenges

Before PayAcre—The Bottle Shop's Point-of-Sale system wasn't cutting it.

  • No inventory tracking or management.

  • Outdated and slow Point-of-Sale system.

  • Lost revenue due to dysfunctional customer loyalty program.

Before PayAcre—The Bottle Shop's Point-of-Sale system wasn't cutting it.

  • No inventory tracking or management.

  • Outdated and slow Point-of-Sale system.

  • Lost revenue due to dysfunctional customer loyalty program.

Solutions

Inventory Tracking: Our technicians started by estimating the item count using the old system, carefully sorting and verifying the data for accuracy. Once confirmed, the information was seamlessly transferred to the new system, with our technicians on hand to ensure uninterrupted operation.


Modern Hardware: In order to keep pace with the significant efficiency improvements—our technicians:

  • Upgraded and installed payment terminals built for dual-lane, high-speed environments.

  • Integrated the upgraded terminals to the new scanners, computer, printer, and software.

  • Generated a 35% decrease in checkout times and eliminated failed transactions due to faulty hardware.


Customer Loyalty Program: Loyalty programs are huge revenue boosters—that's why:

  • Our technicians implemented an easy-to-use phone number loyalty program.

  • The Bottle Shop's customers now earn 1 point for every 1 dollar spent.

Inventory Tracking: Our technicians started by estimating the item count using the old system, carefully sorting and verifying the data for accuracy. Once confirmed, the information was seamlessly transferred to the new system, with our technicians on hand to ensure uninterrupted operation.


Modern Hardware: In order to keep pace with the significant efficiency improvements—our technicians:

  • Upgraded and installed payment terminals built for dual-lane, high-speed environments.

  • Integrated the upgraded terminals to the new scanners, computer, printer, and software.

  • Generated a 35% decrease in checkout times and eliminated failed transactions due to faulty hardware.


Customer Loyalty Program: Loyalty programs are huge revenue boosters—that's why:

  • Our technicians implemented an easy-to-use phone number loyalty program.

  • The Bottle Shop's customers now earn 1 point for every 1 dollar spent.

Results

With PayAcre, The Bottle Shop has implemented a customer loyalty program, upgraded their hardware, and substantially reduced admin hours. "Alex, our technician, has been such a valuable asset and is always timely when it comes to support and training” said owner Kidane Tekle.

Flexible payments

Get in touch to discuss optimizing your business

Flexible payments

Get in touch to discuss optimizing your business

Flexible payments

Get in touch to discuss optimizing your business