Klee's Ice Cream: A Case Study
Find out how Klee's Ice Cream keeps its customers coming back for more with their rewards program and gift card offerings
Industry
Confectionery
Date
January, 2025
Klee's Ice Cream: A Case Study
Find out how Klee's Ice Cream keeps its customers coming back for more with their rewards program and gift card offerings
Industry
Confectionery
Date
January, 2025
The Details
Klee’s Ice Cream is a vibrant spot in York, South Carolina, offering a myriad of sweet flavors to visitors who are usually boating or tubing at the nearby Catawba River during the summer months.
Challenges
Before PayAcre, Klee’s Ice Cream's Point-of-Sale system wasn't meeting demand.
Inefficient menu configuration.
No online ordering option.
Slow checkout speed.
Before PayAcre, Klee’s Ice Cream's Point-of-Sale system wasn't meeting demand.
Inefficient menu configuration.
No online ordering option.
Slow checkout speed.
Solutions
Online Ordering: Our team configured a sleek and user-friendly store using Clover’s online ordering platform. Customers now have a convenient way to browse and order Klee’s sweet flavors online. Visit their page: Klee’s Ice Cream.
Optimized Menu: In order to create a seamless online menu, our team:
Organized ingredients into clear categories.
Configured modifiers for customizable orders.
Simplified menu navigation and increased checkout speed by 40% for customers.
Branding and Loyalty: Our team optimized Klee's logo and created custom-designed gift cards:
Significantly boosted customer spending by 20%—according to Clover.
Improved customer retention to boost profitability by up to 75%—according to studies.
Online Ordering: Our team configured a sleek and user-friendly store using Clover’s online ordering platform. Customers now have a convenient way to browse and order Klee’s sweet flavors online. Visit their page: Klee’s Ice Cream.
Optimized Menu: In order to create a seamless online menu, our team:
Organized ingredients into clear categories.
Configured modifiers for customizable orders.
Simplified menu navigation and increased checkout speed by 40% for customers.
Branding and Loyalty: Our team optimized Klee's logo and created custom-designed gift cards:
Significantly boosted customer spending by 20%—according to Clover.
Improved customer retention to boost profitability by up to 75%—according to studies.
