L.G. Rathbun Company: A Case Study

See how L.G. Rathbun Company upgraded their hardware and reduced processing costs by $3,360/yr

Industry

Manufacturing

Date

October, 2024

L.G. Rathbun Company: A Case Study

See how L.G. Rathbun Company upgraded their hardware and reduced processing costs by $3,360/yr

Industry

Manufacturing

Date

October, 2024

The Details

L.G. Rathbun Company is a family-owned business serving the Rocky Mountain West since 1927 that specializes in wheels for office chairs, dollies, and hand trucks.

Challenges

Before PayAcre—L.G. Rathbun Company had an outdated payment terminal, manual processes, and high processing rates, resulting in slower transactions, limited reporting capabilities, and reduced operational efficiency.

Before PayAcre—L.G. Rathbun Company had an outdated payment terminal, manual processes, and high processing rates, resulting in slower transactions, limited reporting capabilities, and reduced operational efficiency.

Solutions

Reduced Rates: Our transparent pricing model reduced processing fees from 4.30% and cut yearly costs by $3,360.


Powerful Hardware: The payment terminal was upgraded by our technicians, eliminating transaction issues, providing detailed batch reports, and enabling next-day funding.


Updated PCI Compliance: Our team walked L.G. Rathbun Company step-by-step to PCI compliance—ensuring the protection of sensitive customer data.

Reduced Rates: Our team walked L.G. Rathbun Company step-by-step to ensure proper compliance, ensuring the protection of sensitive customer data.


Powerful Hardware: In order to create a seamless online menu, our team:

  • Organized ingredients into clear categories.

  • Configured modifiers for customizable orders.

  • Simplified menu navigation and increased checkout speed by 40% for customers.


Updated PCI Compliance: Our team walked L.G. Rathbun Company step-by-step to ensure proper compliance, ensuring the protection of sensitive customer data.

Results

With modernized operations, enhanced security, and reduced payment processing expenses, L.G. Rathbun Company has decreased admin hours and unnecessary overhead. “The solutions and support provided by PayAcre have been instrumental in helping us operate more efficiently and save money,” said owner and operator, Ronald.

Flexible payments

Get in touch to discuss optimizing your business

Flexible payments

Get in touch to discuss optimizing your business

Flexible payments

Get in touch to discuss optimizing your business