L.G. Rathbun Company: A Case Study
L.G. Rathbun Company: A Case Study
Industry
Manufacturing
Date
October, 2024
The Details
L.G. Rathbun Company, a family-owned business serving the Rocky Mountain West since 1927, decided to streamline operations and update its payment systems. Known for distributing high-capacity casters, glides, and non-powered material handling equipment, the company partnered with PayAcre to improve its payments infrastructure.
L.G. Rathbun Company, a family-owned business serving the Rocky Mountain West since 1927, decided to streamline operations and update its payment systems. Known for distributing high-capacity casters, glides, and non-powered material handling equipment, the company partnered with PayAcre to improve its payments infrastructure.
Challenges
L.G. Rathbun Company was hindered by an outdated payment terminal and manual processes, leading to slower transactions and limited reporting capabilities—impacting internal operations.
L.G. Rathbun Company was hindered by an outdated payment terminal and manual processes, leading to slower transactions and limited reporting capabilities—impacting internal operations.
Approach
Research and Discovery
Our team identified L.G. Rathbun Company's pain points such as PCI non-compliance and high processing costs.
Strategy and Planning
A plan was developed to replace the outdated payment terminal with a new Ingenico Desk/3500. This solution aimed to lower costs, enhance security, and provide better reporting capabilities—without any operational downtime.
Design and Deployment
Our expert technicians installed the new terminal and trained the owner, Ron, and his employees on how to use it, in addition to reducing the company's PCI scope and walking them through PCI Compliance step-by-step.
Research and Discovery
Our team identified L.G. Rathbun Company's pain points such as PCI non-compliance and high processing costs.
Strategy and Planning
A plan was developed to replace the outdated payment terminal with a new Ingenico Desk/3500. This solution aimed to lower costs, enhance security, and provide better reporting capabilities—without any operational downtime.
Design and Deployment
Our expert technicians installed the new terminal and trained the owner, Ron, and his employees on how to use it, in addition to reducing the company's PCI scope and walking them through PCI Compliance step-by-step.
Results
PCI Compliant: L.G. Rathbun Company is now fully compliant and protecting sensitive customer data.
Reduced Costs: Our transparent pricing model decreased processing fees by $280.00/mo.
Better Reporting: Access to detailed transaction reports with next-day funding.
PCI Compliant: L.G. Rathbun Company is now fully compliant and protecting sensitive customer data.
Reduced Costs: Our transparent pricing model decreased processing fees by $280.00/mo.
Better Reporting: Access to detailed transaction reports with next-day funding.
Outcome
Wth PayAcre's dedicated technicians and solutions—L.G. Rathbun Company has modernized its operations and increased security measures while reducing costs on payment processing.
Wth PayAcre's dedicated technicians and solutions—L.G. Rathbun Company has modernized its operations and increased security measures while reducing costs on payment processing.
